Effective Date: November 2022

This Privacy Policy is issued by Digi Techroots Private Limited, a registered company operating as a full-service digital marketing and technology agency. At DigiTechRoots, we are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us through our website, services, and communications. This document outlines how we collect, use, store, and protect your personal data in compliance with applicable laws and data protection standards.

Scope of Services

We provide a variety of digital marketing and technology services including, but not limited to:

  • Search Engine Optimization (SEO)

  • Social Media Marketing (SMM)

  • Pay-Per-Click Advertising (Google Ads, Meta Ads, etc.)

  • Website Design & Development

  • Content Strategy & Blogging

  • Email Marketing

  • Motion Graphics & Video Editing

All services are tailored based on the client’s specific needs and as outlined in an official proposal or service agreement.

Client Obligations

As a client, you agree to:

  • Provide accurate, current, and complete information relevant to the project or services.

  • Supply all content, approvals, and materials required to complete the project in a timely manner.

  • Pay all invoices according to the terms specified in your proposal or agreement.

  • Maintain the confidentiality of any login credentials or confidential access provided by DigiTechRoots.

  • Comply with all applicable laws and regulations relating to the content, websites, or advertisements we work on.

Payment Terms

  • All fees are payable in accordance with the agreed project timeline, proposal, or retainer agreement.

  • Late payments may incur interest at a rate of 1.5% per month (or the highest rate permitted by law).

  • DigiTechRoots reserves the right to suspend services for overdue accounts.

  • All prices are quoted exclusive of applicable taxes unless stated otherwise.

Intellectual Property

  • All original work (e.g. designs, campaigns, code) created by DigiTechRoots remains our intellectual property until full payment is received.

  • Upon full payment, ownership rights (as agreed) are transferred to the client, except for third-party assets (stock images, plugins, etc.), which are governed by their respective licenses.

  • DigiTechRoots reserves the right to showcase completed work in portfolios and marketing materials unless restricted by a non-disclosure agreement (NDA).

Confidentiality

Both parties agree to maintain the confidentiality of proprietary or sensitive information disclosed during the term of the project. This includes but is not limited to business plans, marketing strategies, logins, financial data, and client lists.

Limitation of Liability

To the fullest extent permitted by law, DigiTechRoots shall not be liable for:

  • Any indirect, incidental, special, or consequential damages.

  • Loss of profits, data, goodwill, or business interruption arising out of the use or inability to use our services.

  • Delays or failures caused by third-party platforms (e.g., Google, Facebook, hosting providers).

Our total liability under this agreement will not exceed the total fees paid to us for the services rendered within the last 3 months.

Termination

Either party may terminate the agreement:

  • By providing 14 days’ written notice.

  • Immediately, if the other party breaches a material term and fails to cure such breach within a reasonable time.

  • Upon insolvency or business discontinuation.

Upon termination, all unpaid fees become immediately due and payable.

Revisions & Approvals

  • All creative work (e.g. ads, websites, designs) includes up to two rounds of revisions, unless otherwise stated.

  • Additional revisions may be billed separately.

  • Client delays in providing approvals or content may result in project timeline extensions.

Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control (including but not limited to natural disasters, strikes, internet outages, or government actions).

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to our services shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh.

Modifications to Terms

DigiTechRoots may update or revise these Terms from time to time. Continued use of our services or website after changes are posted constitutes your acceptance of the updated Terms.

Contact Information

For any questions or concerns related to these Terms, please contact:

Digi Techroots Private Limited
Email: legal@digitechroots.com
Website: https://digitechroots.com